Fund Development & Communications Manager

Fund Development & Communications Manager

The Sunshine Coast Hospice Society (SCHS) is entering an exciting new chapter in its evolution.  After 30 years of providing hospice services to residents of the lower Sunshine Coast, largely by volunteers and part-time staff, we are poised to expand our services to individuals and families seeking support during the last stages of life or following the death of a loved one. Our plans for the future include building a new home for hospice that will include four suites, with the potential to expand in the future to offer respite care and further suites.

Last year we expanded our staffing to create a full-time Executive Director position, supported by part-time staff in the roles of Associate Program Manager, Administrative Assistant and Bookkeeper. We continue to engage more than 70 active volunteers providing hospice companionship, group grief support and public education, in addition to a strong, working board of directors. Having just completed an audit of our fund development potential, we are now acting upon the consultant’s extensive recommendations, which include posting for this newly created position.

What are we looking for?

SCHS is seeking a self-starter with a can-do, roll-up-your-sleeves attitude who is not afraid to take on the development and management of successful Fund Development and Communications Strategies.  Reporting to the Executive Director, with support from the consultant and experienced board members, the successful candidate will:

  • Develop and lead annual, planned giving and major gift campaigns
  • Develop and lead a communications strategy to promote and highlight the work of the organization
  • Participate in strategic thinking, planning and implementation
  • Build and maintain trusted relationships with community, donors, business and partners
  • Represent and be an effective advocate of hospice and the services it provides in the community
  • Support the development of a culture of philanthropy within the organization

 Key responsibilities

Annual campaigns 

  • Plan and oversee implementation of all annual fund development initiatives including direct mail, special events, and on-line giving with support from other staff and volunteers
  • Report back on results of all annual campaigns and special events, and recommend adjustments accordingly

Planned Giving & Major Gifts

  • Initiate and implement a planned giving strategy, building on current products and activities, working with the consultant and board members, and report back on results at regular intervals  
  • Develop a major gifts strategy to support annual operations and prepare for a capital campaign, in consultation with the consultant and board members
  • Implement the major gifts strategy, including volunteer management and direct contact with prospects and donors

 Grant Applications

  • Identify and track opportunities for grants to the organization
  • Oversee creation and submission of grant applications in a timely manner

Communications

  • Develop a communications strategy that will raise awareness of the work of hospice and its impact in the local community
  • Lead the development and revision of promotional materials including Case materials
  • Provide leadership and direction that will expand the presence of Hospice on social media platforms
  • Create a system of engagement and profile for individual donors, clients, volunteers and other funders

Database management

  • Oversee the implementation of the donor database and data entry
  • Create reports on results of all fundraising campaigns

 Expectations

  • Local and provincial travel is a requirement of this position
  • Maintain a valid driver’s license and have access to a reliable vehicle
  • Some weekend and evening work will be required
  • Provide a Criminal Background Check
  • Residency on the Sunshine Coast

 Skill Requirements and Qualifications

  • Related university or college degree (Communications, Business, Management or other related field). A combination of education and work experience will be considered.
  • Member of the Association of Fundraising Professionals and adherence to the Association’s Code of Ethics
  • Minimum five years fundraising experience in the non-profit sector with proven results
  • Familiarity working with Sumac, DonorPerfect or other donor/donation management software
  • Knowledge of Canada Revenue Agency’s regulations as they pertain to the charitable sector
  • Ability to work under pressure, manage simultaneous priorities, meet deadlines and be accountable for results
  • Excellent organizational and personal skills
  • Demonstrated oral and exemplary written skills that lead to compelling and engaging fundraising presentations, proposals, materials and public-speaking engagements
  • Outstanding problem-solving skills
  • Highly organized and detail oriented
  • Experience creating and maintaining a budget
  • Strong computer skills, including proficiency with MS Office Suite and various social media platforms

 Assets

  • Certificate in Fundraising Management, Accreditation as a Certified Fundraising Executive (CFRE) or working towards designation
  • Knowledge of the Sunshine Coast Community
  • Knowledge of Hospice work and/or related services

 

Salary range: $55,000 – $65,000 plus benefits, commensurate with experience

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