Frequently Asked Questions

Do you provide counselling?

Hospice provides one-on-one bereavement and palliative support by peer volunteers.  Our volunteers provide an understanding, non-judgemental companionship for those who are dying, or grieving a death.  Our volunteers and Grief Group facilitators are not counsellors or social workers and Hospice does not provide counselling.

We do have a list of private clinical counsellors who have noted an interest in counselling those in bereavement. If you are concerned about your mental health, or the mental health of a loved one, please speak to your family physician, who may arrange for a referral to the Adult Mental Health Service team or call us at 604-740-0475 and we can refer you to a community private clinical counsellor.

I thought hospice was only for those who are dying...

The death of someone in our lives is one of the most difficult situations we face. Hospice has trained volunteers to support you, your family and your friends through the end-of-life and grief journey. At Hospice we encourage you to take the time you need to grieve. Individual companioning is available as you explore this journey with a volunteer in your home, at Hospice House, or in a convenient location in the community. Give us a call at 604-740-0475 if this feels like it might be a good fit for you.

How much does it cost to receive support from Hospice?

Sunshine Coast Hospice Society is totally free for any member of the community. We can provide this service because of generous donations from the community. We always appreciate donations, as we are funded entirely by donations and community grants. We have a nominal charge for our Hospice beds; please contact us if you have any questions about moving into residential hospice care.

My friend/relative/neighbour is dying; what should I do?

Coast Hospice provides support to those who are dying; you can either call us and make a referral (but please ask their permission first) or you can give them our contact information so that they can call. If you are interested in further information about how you can help them, please give us a call or drop by and visit our library.

I am concerned about my friend/neighbour/relative who just lost their loved one. What can I do to help?

Coast Hospice provides support to those who have experienced the death of someone close to them. You can either call us and make a referral (but please ask their permission first) or you can give them our contact information so that they can call. If you are interested in further information about how you can help them, please give us a call or drop by and visit our library.

Where is Hospice?

Our hospice beds are located in Shorncliffe Immediate Care Facility. Please note, these beds are typically always occupied; if you would like to view these rooms, please discuss this with your family doctor, or palliative care coordinator. Out of respect and privacy for our clients, we do not allow people to drop in and view the rooms without prior arrangement.

Our administrative site (Hospice House) is in Davis Bay. We are open 10 am to 1 pm Monday to Friday. Drop-ins are welcome, and we are here to answer any questions you may have.

What kind of workshops do you offer?

With the support and generosity of the Sunshine Coast Health Care Auxiliary, we provide two community workshops a year. Our last workshop “Good Grief, I Don’t Know What to Say” offered practical tips and tools for connecting with someone who is grieving.

Check our Events page for future workshops, or call the office at 604.740.0475, or email us. You can also join our mailing list to receive notifications and invitations by email. (See the Keep in Touch section at the bottom of this page to sign up.)

How do I make a donation?

Thank you so much for your generosity; you can donate to Hospice here on our website or you can mail or drop off a cash or cheque donation. We apologize for the inconvenience, but we are not able to take donations over the telephone.

How do you keep my information private?

Staff and volunteers at Hospice are bound by provincial and federal legislation to respect your privacy and confidentiality. All involved in Hospice are required to sign a confidentiality agreement, to ensure that your information is not shared outside of our organization. Please see our Privacy and Confidentiality Policy for more information. If you have any questions or would like to speak to someone about your confidentiality, please call 604-740-0475.

How do I volunteer with hospice?

Thank you for your interest in volunteering with us. Without our amazing volunteers we would not be able to make the same impact that we do! Please call us at 604-740-0475 or email us and we can give you more information on how to apply.

How do I take books out of the library?

You are welcome to drop-in at Hospice House (4602 Simpkins Rd, Davis Bay) between 10am and 1pm Monday to Friday. One of our staff can assist you.

I am dying, and I need help with personal care and household maintenance. Do you do that?

Coast Hospice does not provide person care or household maintenance. Please speak with your doctor or palliative care team for more options. You can also find out more information on-line at the Resource Centre and Community Services websites.

I’ve heard there’s a group for people who have lost someone. When does it run and how do I join?

Coast Hospice offers Grief Groups throughout the year facilitated by trained Hospice volunteers. The groups are eight weeks long and have a maximum of eight participants. The groups are educational, experiential and based on a model of mutual peer support. If you or someone you know is interested in attending a Grief Group you can contact the office at 604-740-0475 and we will meet with you to discuss a referral to the group. The groups are only available on a referral basis and are not available for drop in attendance.

I will need housing soon as I can’t afford my place anymore because of my health. Do you help with that?

Access to our two hospice beds is through your family doctor and the Palliative Care Team on the Sunshine Coast. We do not provide housing support at Coast Hospice.

Information on provincial support can be found on the BC Housing website.

I need to make a will. Do you help with that?

We do not provide services to assist you with this. Please visit the Government of BC website for detailed information on how to make a will. A detailed list of legal services can be found through the Resource Centre.

How do I learn more about Medical Assistance in Dying (MAiD)?

For information about MAiD, please speak with your doctor, palliative care team or visit the Government of BC website.

How do I learn more about Advance Care Planning?

Please call our office to learn more about any upcoming Advance Care Planning workshops. For more information please go to our Resources section. You can also visit the Government of BC website.

How can I work at Hospice?

Thank you for your interest in working for Coast Hospice. Our employment opportunities are listed here.